Privacy Policy
Your privacy, protected.
The Vision Collective is committed to protecting the privacy and confidentiality of the personal information of our patients. This policy explains how we collect, use, and safeguard your information across Heights Optometry, North Park Optometry, and La Mesa Optometry.
01 Collection of Information
We collect personal information only for the purposes of providing eye care services, managing appointments, and communicating with patients. Information collected may include your name, contact details, insurance information, and health history relevant to your care.
02 Consent
By providing your personal information, you consent to its collection and use for the purposes identified. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us in writing.
03 Use and Disclosure
Your information is used to deliver care, process orders, coordinate insurance, and send appointment communications. We do not sell your personal information. Disclosure occurs only as required to deliver your care or as required by law.
04 Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory record-keeping requirements.
05 Accuracy
We make reasonable efforts to keep your personal information accurate and up to date. Please notify us of any changes to your contact or insurance information.
06 Security
We protect your personal information with safeguards appropriate to its sensitivity, including secure systems, restricted access, and staff training.
07 Access
Upon written request, you may access the personal information we hold about you, subject to limited exceptions provided by law.
08 SMS and Mobile Communications
By providing your mobile number, you consent to receive appointment reminders and practice communications by text message. Message and data rates may apply. Reply STOP at any time to opt out. Mobile information is never shared with third parties for marketing purposes.
Questions about this policy? Contact us at hello@thevisioncollective.com.